1. What is CalPortal and who is it for?

CalPortal is a cloud-based calibration management system developed by Bestlabs Singapore. It is designed for organizations and personnel responsible for managing calibrated instruments, including QA personnel, engineers, production teams, laboratory technicians, and procurement professionals.

CalPortal is widely used across pharmaceutical, aerospace, semiconductor, manufacturing, healthcare, logistics, and regulated environments where traceability and audit readiness are critical.

2. What problem does CalPortal solve?

CalPortal centralizes calibration data into a single controlled system, eliminating reliance on spreadsheets, emails, or manual tracking. It reduces the risk of:

• Missed calibration due dates
• Incomplete or missing certificates during audits
• Poor visibility across departments or sites
• Inefficient coordination between QA, operations, and service providers

3. How does CalPortal support audit and compliance requirements?

CalPortal is designed to support ISO/IEC 17025-aligned calibration management by providing:

• A controlled instrument master list
• Full traceability of calibration certificates and service history
• Clear calibration status (In-Service, Due Soon, Overdue)
• Secure, role-based access to records
• Centralized documentation for audit preparation and inspections

This supports internal audits, customer audits, and third-party assessments.